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Starkey Livio Ai Hearing Aids Review

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Starkey Livio Ai Hearing Aid Review. Dr. Cliff Olson, Audiologist and founder of Applied Hearing Solutions reviews the new Starkey Livio Ai Hearing Aids.

Website: https://www.DrCliffAuD.com

Clinic Website: https://www.AppliedHearingAZ.com

Starkey recently released a new hearing aid that is a combination between hearing aid and health tracker. Due to overwhelming demand, I've finally gotten around to reviewing the Livio Ai Hearing Aid.

The Livio line of hearing aids replaces the previous line of Starkey Halo devices. There are two separate devices, the Livio, and the Livio Ai. The Livio comes in 3 performance levels. The Livio 2400, Livio 2000, and Livio 1600. The Livio Ai only comes in the Premium 2400 level.

So what are the biggest improvements of the Livio & Livio Ai devices over the Halo devices?

1. They now have access to wireless accessories. This is a huge improvement over the Halo devices. With 2.4 GHz and NFMI, you can now gain access to a remote microphone and TV streamer while still being able to stream directly from a smartphone (iPhone only).

2. Better Noise Management. The use of NFMI allows these devices to communicate with each other, which improves performance in background noise. Starkey claims up to 50% better noise reduction in a dynamic noise environment.

3. Better App Customization. With a new 4 band equalizer, you can adjust Low, Mid, High, and Ultra-High amplification.

The Livio Ai hearing aids also have some additional features that the Livio devices don't.

1. On-Board Sensors - Inertial Measurement Units (aka IMUs) cacn track movement. This allows the hearing aids to track Body and Brain activity. The intent is to keep you more Physically active and Socially engaged by tracking your movement and communication. Since activity and socialization are important to reducing the risk of a variety of co-morbidities such as Cardiovascular disease, Stroke, Diabetes, and Dementia, the more move and socialize, the lower your risk of these diseases.

The Body Score tracks Steps, Physical Activity, and Movement for a total score of 100. The Brain Score tracks Time wearing devices, Engagement with other people, and Active listening in different environments for a total score of 100. In total, there are 200 Thrive points that you can use to gauge your activity and socialization.

2. Hearing Care Anywhere - Now you can have adjustments made to your devices without going to see your hearing care provider. You just need to submit a request and wait for the changes.

3. Translation - This is the coolest hearing aid feature in these devices. The app can translate speech from a variety of different languages. It will then send this to your hearing aids so you can hear speech in whatever language you prefer.

4. Fall detection - Since these devices have on-board sensors, you can track falls. Since individuals with hearing loss also tend to fall more, why wouldn't you want to track this. Eventually it could provide more information on how to prevent falls in the future. Not sure how helpful this information would be, but I'm interested to see where Starkey goes with this.

Even with all these great additional features, even the Livio Ai hearing aids need Real Ear Measurement to perform at their optimal level. If you want to learn more about REM, watch my video here: https://youtu.be/cHR0Oa6I-wY

Overall, the Livio Ai devices are impressive, but there are a few things I'm not a fan of.

1. Streaming quality - The audio quality of iPhone streaming is poor. No matter what adjustments I made to the software, I couldn't get anything to sound good.

2. Not Rechargeable - Starkey has lithium battery technology, however they didn't put it into these hearing aids. I understand there is concern about battery life due to constant streaming demands, but the trend is to go more rechargeable over time, not less.

3. Price - The Livio Ai is the single most expensive hearing aid to purchase from any hearing aid manufacturer. This means that it will likely be the most expensive hearing aid that you can buy. It raises the question: how important are the Livio Ai features to you?

Negatives aside, the Starkey Livio Ai hearing aids are an impressive piece of technology. So if you are the type of individual who is really tech savvy or into health tracking, you may want to ask about the Starkey Livio Ai hearing aids the next time you see your hearing care provider.

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50 Comments

    Popular Comments:

ActivEars Hearing Centres Inc. . 2020-02-12
Well done. Thanks for the great video!
121 2 . Reply
Hanny Cruttenden-Slob . 2020-02-03
I have the Starkey Livio AI but although I have been told that the battery will last a good ten hours I feel that the reception , even with the streamer, is not acceptable. I was told that because it is a cross, the battery will not be as good because of the transmitter. Is that so?
I also found that streaming straight from my iPhone is better.
121 2 . Reply
Suraj Kumar . 2020-01-20
I hear all the sounds and also hear almost everything in simple tone (person to person) but when we talk in a group,or i am attending an lecture where professor speaks i dont understand their words
121 2 . Reply
Evan's Reviews . 2020-01-18
Oh I’m definitely getting a pair of these.
121 2 . Reply
Hearing Solution Centers . 2019-12-23
Great video, very well done my friend on the Starkey Livio Ai Hearing Aids
121 2 . Reply
Jerrilyn Frasier . 2019-12-18
John Bishop, I am so sorry for the rude response you were given when asking Cliff to slow his speech down. As a Doctor of Audiology and a Speech Language Therapist myself with over 22 years experience, I commened you in taking the initiative and requesting what your communication needs are. One of the first things an Audiologist or Speech Therapist teaches their patients is to be proactive and request what they need to help with their communication. I am sincerely disappointed that any Audiologist, even one as new to to the field as Cliff Olsen would ignore your request for assistance. Please do not judge the rest of the Audiology community and their compassion for each individual's needs based on the response for assistance you received here. Good luck with your search for improving your auditory needs and please continue to be assertive in your communication requirements. Well done sir.
121 2 . Reply
John Bishop . 2019-11-16
When you re speaking to people with some sort of hearing impairment, sloow doown, we have trouble pulling words out.
121 2 . Reply
Wallflower . 2019-08-14
Yeah she cool but she h e l l a expensive
121 2 . Reply
Ana Leigh . 2019-07-22
Hi Dr. Cliff. I am about to order a set of the Starkey 2400RT, that is, rechargeable with telecoil - for those not familiar with “RT.” The dealer updated my audiogram and did the impressions for customized ear molds - and he assured me of real ear measurements, thanks to your advice. However, I need a bit of additional help. 1) The dealer tells me that with the telecoil, these devices are compatible with direct streaming of sound to them in any setting with a loop. I want to get your verification in this regard. 2) Also, he says I can get a clip-on microphone to ask professors/speakers to use in a large setting, like a lecture hall or conference center. I figure that this is the same function as the Phonak Roger pen, correct? 3) I overlooked asking about a tinnitus feature in the 2400. Is there such a feature? One last thing - 4) He said the 2400 works better with an iPhone, but I have a Samsung 8S and I have a sizeable balance stillI and prefer not to invest in an iPhone right now. Any advice in this regard? I am financing a major part of the cost, for these devices, so I want to be extra sure I am getting every benefit for the dollar. Thank you very much for your time and help.
121 2 . Reply
franklintartaglio . 2019-07-21
I have had my Starkey Livio Ai hearing aids for several weeks now and I am disappointed in them so far. I don't know whether it's the hearing aids or the app (Thrive hearing aid controls) that is the problem. Have you heard any other complaints about this app? I have the apple compatible app and my major complaint is power consumption and Bluetooth erratic behavior. Is there a way to use these hearing aids without the control app?
121 2 . Reply
Keith Seidel . 2019-07-07
📍📍📍 Much appreciate your excellent Starkey Livio Ai review. Surprise, surprise — Last week, I had an appointment with the V.A. audiologist, just for a hearing test — well that and I was hoping for 'back-up' hearing-aids. You see, I bought a pair of Starkey Halo's about 2 years ago and they are still good, but . . . What I was expecting to receive would be cheep generic hearing-aids — what the V.A. ordered for me was the STARKEY LIVIO Ai. RECHARGEABLE hearing aids. 'THE' top of the line. I didn't know anything about the Livio — Ai or otherwise. Fact is, I was unaware about even the real-time language translation feature. Yes, I am very pleased with the Veterans Administration Healthcare — almost makes the year in Vietnam, worth the it — almost. 😑
121 2 . Reply
Pat Cummings-Witter . 2019-06-29
This is interesting. My comment is about the video, not the hearing aid. Dr. Cliff speaks a bit too quickly for me, so I went to the tools icon on the video and slowed him down to .75 of the original. Ahhh, much easier to follow!
121 2 . Reply
framelessfilms . 2019-06-28
I decided to go with the Livio AI in spite of the potential issues with streaming. Hopefully I won’t regret it. There are a couple of reasons. One is that they have CROS and are available in lithium rechargeable. There are very few options when you need both of these things: just Phonak and Starkey I believe. The Phonak Marvel isn’t available with the cross option, and the only way to get Bluetooth streaming on the older Audeo model is to carry around that silly Com Pilot thing. The Livio has iPhone streaming direct from the aids, and android streaming through the remote mic. To get a remote mic to work with the Phonak Audeo, I would also need to also use the Com Pilot. I will also be able to use the Starkey app with my Android phone without the Com Pilot. It’s also a better app. If the Phonak Marvel had CROS comparability it would be a different story.

The remote mic is similar to the Phonak Roger pen. It is directional when worn vertically with a lanyard, and omnidirectional when placed flat, like in the middle of the table. Like the Roger, it can also stream hard-wired signals with a micro-USB to 3.5mm audio adapter cable. To use the Phonak Audeo with the Roger, you have to use not only the Com Pilot, but also the Roger FM receiver plugged into the Com Pilot. The Starkey external mic will also accept the FM plug that the Roger FM receiver uses, so it is just as easy to use the Roger accessories with the Starkey Livio as it is with the Phonak Audeo. Again. If the Phonak Marvel had a CROS option, it would be a completely different situation. The Starkey remote mic also has a t-coil built into it for loop systems. The Phonak Audeo has a t-coil receiver in the CROS unit.

I was all ready to get the Livio i2400 without the AI feature until I found out about the transcription feature. I do video work and when I meet with a client, I hate taking notes, but I have to keep track of all sorts of details so I do. The transcription feature can potentially make my life a heck of a lot easier. I do expect it to be buggy at first, but that is something that should improve with revisions. I wouldn’t spend that much money for the other features, but transcription of conversations without setting up a recorder pushed me over the edge. It will be fun to play with and I will enjoy seeing it evolve.

One last thing. Because of my one sided hearing, I am only purchasing the AI version for my good ear. I wasn’t sure if having one AI unit would give the complete benefits of the AI version, so I called Starkey tech support and talked to an engineer who assured me that it would work the same with just one. Since they cost about 1k more each, that is 1k instead of 2k, which was easier to swallow. With two functioning ears, you would have issues with translating or transcribing only working from the AI side if you just had one AI unit. With the CROS system, all I am giving up is tap control on the CROS side.
121 2 . Reply
Kelly Mallory . 2019-05-29
You can also turn this hearing aid into a headset for work purposes. You just need an PLX MDA220 and a SSP2714-01 dongle. This will work on virtually any phone that is not cordless. Thought it was worth Sharing.
121 2 . Reply
Edward Giblin . 2019-05-04
How do you rate the effectiveness of the Speech Mapping feature of the Livio AI ? TedG.
121 2 . Reply
bob stout . 2019-05-03
I purchased Starkey Livio 2400 HA's and like the sound quality compared to my old Siemens Motion S HA's. However, I have an Essential PH-1 Android 9 phone and cannot connect to any app that interfaces or connects to the Livio 2400 HA's. Is there a way to adapt the iPhone connect features on my Android phone or are there any plans that you know of to provide this Android capability in the future? Thank you
121 2 . Reply
Joanne Joanne . 2019-04-06
I saw your videos sir, please help my sister too, she's getting hearing lost😢 and we can't afford coz too expensive, I hope you read my message, thank you sir
121 2 . Reply
Ralf Junvald . 2019-03-30
Hi. 🙂
Did you try the Remote Microphone + and if so, how did it sound? Did you try it with Phonak Roger?
/A fellow audiologist from Sweden.
121 2 . Reply
C Gilman . 2019-03-21
What hearing aid has the best TV streaming capabilities?
121 2 . Reply
Kylee Gilman . 2019-03-21
If Starkey and Apple have an agreement, why can’t we stream TV sound from the AppleTV to the Starkey Livio AI?
121 2 . Reply
Brian Onacilla . 2019-02-27
Hi Dr Cliff, do you know if there are any hearing aids that will also act as a heart rate monitor? I run and bike a lot so I wear a chest strap to monitor my heart. I know that there are non hearing aid headsets that play music and act as a heart rate monitor. Do you know if any hearing aids will also function as a heart rate monitor? Thank you!
121 2 . Reply
Nicola Tomassini . 2019-02-05
hi dr Cliff. Could i have your mail adress to make some questions?
121 2 . Reply
Jim L . 2019-01-21
Would like a comparison between these and the Phonak Museo M90 (Marvel). Which is better? I am torn.
121 2 . Reply
Beau Scarbrough . 2018-12-31
How about a review on the upcoming Oticon Kaizn for the opn lineup.
121 2 . Reply
David Smith . 2018-12-28
Sorry to ask the question here but I am guessing it’s easiest to ask the question on your latest video. I want to buy the bi cross and was wondering if it pays to shop around? My doctor sells it for 5k including support. Wondering if I can get them cheaper somewhere else and pay my doctor for support only.
121 2 . Reply
Judy Patrick . 2018-12-28
Because it’s wireless is it safe for the brain?
121 2 . Reply
Hugh Briss . 2018-12-24
Dr. Cliff, I'm but a "civilian" when it comes to hearing health. I recently gave a two-part PowerPoint lecture, one-hour each part, on hearing aids to my local Institute for Lifelong Learning retirement community. I relied on your presentations for a good part of my material (crediting you of course) and also online vendor information (e.g., MED*EL). Part 1 focused on the physiology of hearing, audiograms, and the more conventional hearing aids. Part 2 went from the sublime (implants) to the ridiculous (evolving earbuds). I really appreciate your straightforward and unbiased reviews of the products. I am persevering with my 3-1/2-year-old Siemens HAs while anxiously waiting for the Phonak Marvel Rechargeables with T-coil (late 2019?). I am fed up having to manipulate those tiny 312 batteries, wasting the materials of their construction, and getting my aging fingers to tear off the tabs. Keep up your superb reporting, please.
121 2 . Reply
psusarahkate . 2018-12-24
Nice review! I love learning about the new technology
121 2 . Reply
Jarold Williams . 2018-12-24
OMG...LANGUAGE TRANSLATION? Unbelievable. That just blows me away!
121 2 . Reply
Ken Brown . 2018-12-24
I trialed Starkey Livio AI for 4 weeks right after release. I returned them. Translation was not available. Did you actually see it work? All motion tracking and action was done by the phone, not by the hearing aid. The TV accessory did not work. Spent hours with their excellent tech support who ultimately gave up after sending me new device. Clip was excellent. Streaming was inconsistent and crackled. Car interface on 2017 Acura answered the phone but switched the audio to the phone (not the hearing aids) immediately which suddenly made me use phone to answer a phone call - very unsafe. Thrive training was a joke as it seemed to undo any noise cancellation making background noise an instant problem. Hearing Care took my tech an hour to connect using their tech support only to be lost due to TV accessory trouble shooting. In general it seems that Starkey rushed these to market to secure trials by techie types like me to not buy other brands. Most of the promised things either are not there or do not work properly.
I am quite shocked that you did not share my experience and instead further promoted their false claims (Thumbs down). My experience testing: Oticon OPN (newest), Widex Evoke (newest), Starkey AI Livio (newest). All with ear molds and Real Ear Measurements. All had problems with streaming due to Apple interface. Now moving to Phonak Marvel (newest) due to your review which reported real Bluetooth and hopefully avoiding the apple interface altogether.
121 2 . Reply
zone1hearing . 2018-12-24
The Translation feature looks awesome!
121 2 . Reply
Madhusudan bhade . 2018-12-23
Google translate is free than AI
121 2 . Reply
Dw Schmit . 2018-12-23
Lithium batteries are more important to me than any of these other gimmicks. I'd be interested to hear what other people think.
DW in Phoenix
121 2 . Reply