How to Make Your Resume Stand Out!

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Not getting callbacks from the employers when you send out your resume? Join career expert and award-winning author Andrew LaCivita as he discusses 8 great tips to prove your value on your resume so it stands out!


FREE RESUME WEBINAR: 3 Secrets to Get Your Resume Noticed: Keys to Put Your Resume on Top of the Pile: http://bit.ly/getresumenoticedwebinar


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Get the full story of 8 Great Tips to Prove Your Value on Your Resume at http://milewalk.com/mwblog/8-great-tips-to-prove-your-value-on-your-resume/


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Here are the 8 tips...

Think about what employers care about. Who makes an impact in their organization? People who these things…

1. Generate revenue. Employers love people who generate revenue. Do you generate revenue, profits, and acquire new customers? (Check the video for more commentary on this. I won’t say this again for everyone because I hate repeating myself. You get it.)

2. Improve market and brand awareness. Hey marketing-type folks! Are you creating a better-known brand? Measure it any way you can. Is your company getting more inquiries or email addresses? Is your website traffic increasing due to content marketing? Google Analytics anyone?

3. Customer attraction and leads. Inside sellers or anyone on the front end of sales can be opening doors. You might not be closing the deal for your company, but you’re filling your sales pipeline. Any lead generation works. Managing a booth at an industry fair? Are you collecting business cards or starting a customer or partnership relationship?

4. Customer happiness. Service people can rejoice! Maybe you’re a call center operator and helping people who call in because your product or service is broken. You fix it. Voila! What are your customer satisfaction scores? What is your customer retention rate? What about renewals and renewal rate?

5. Corporate growth and security. Let’s not forget the executives. Have you done anything related to supporting an Initial Public Offering, acquisition, divestiture, etc. Is your corporate and online security safer?

6. Employee happiness. Human resources, recruiters, and all who manage employees can focus on happiness. What are those employee satisfaction scores? Is your attrition bad or is your tenure really, really great? Are your recruitment numbers good? Are they healthy?

7. Cost reduction. Yeah baby!! Let’s save some money! Did you do anything to save your company money? It could be optimizing a system that makes you run more efficiently. It could be reducing expenses.

8. Process efficiency. Optimize anything lately? Maybe you’re an accountant who figured out a way to reduce your company’s month-end closing cycle from fifteen days to seven days. That saves money. It probably reduces mistakes too. All of that stuff is gold on a resume.


Andrew LaCivita is an internationally recognized executive recruiter, award-winning author, trainer, and founder and chief executive officer of milewalk and the milewalk Academy. He’s dedicated his career to helping people and companies realize their potential, consulting to more than two hundred organizations and counseling more than eleven thousand individuals. He often serves as a trusted media resource and is the award-winning author of Interview Intervention, Out of Reach but in Sight, and The Hiring Prophecies.


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    Popular Comments:

张钧皓 . 2020-02-03
Hi Andrew:
I really love your video by your clear advice for resume. I really need your help on my resume.
If you can see my comments, please contact me: [email protected]smu.ca
121 2 . Reply
Ashwini Raju . 2020-02-02
Just love your videos..
121 2 . Reply
Kim Vargas . 2020-01-23
Hey I need more in pact in my resume I need it to stand out you can email me at [email protected]yahoo.com
121 2 . Reply
Frank Puglisi . 2019-12-29
Do I have to specify what company my highlight is for if that particular highlight is for a company I worked for in the past?
121 2 . Reply
Tatiana Ilina . 2019-11-08
Hello Andrew! Thank you vert much! All of your video lessons are very useful. I am a packaging technologist ffom my first degree. I used to work in that field for 3 years then I was on maternity leave long time and then I have got an education in hospitality where I have been working for 3 years, but now I decided to combine to of mine education and looking for a food technologist position. But unfourtenutely, all of my attempts to get even entry position are unsuccsessful.
121 2 . Reply
Kristine Conti . 2019-09-22
Hi , Sir Andy I tried to draft my career profile but I'm not sure if its correct. My current job is Library personnel (2yrs) and legal staff sec (1yr.) but I want to apply As an admin assistant because I finished degree in Office Administration can you please help me how will I quantify?. Thank you and God bless.
121 2 . Reply
Axiom Brevity . 2019-09-01
Hey Andy, Thank you first and foremost for all you do for the community. I am a data analyst mixed with an auditor, I have 3 years of data analysis experience and four years of financial services experience but have just started auditing so nothing quantifiable in that aspect yet. I work in the healthcare sector. I am trying to get into the IT department for my company but don't have the IT experience and am working on an IT degree. I have an A+ cert with some Microsoft Specialist certs as well. I'm trying to bring my resume to life using your strategies and tactics as well as the template but could use some help on what I can quantify for a help desk position without having help desk experience. Sorry for the wall of text and thank you for your time!
121 2 . Reply
shelly mota . 2019-07-14
Hey Andrew I am having trouble quantifying my accomplishments in my profession. I am a social worker and my job was to house marginalized persons, as well as build up their level of functioning as a whole, with themselves maybe physical illness or mental and improvement in overall quality of life or social functioning maybe going back to school or job programs, HELP please
121 2 . Reply
Nadim Moussa . 2019-07-07
Hello Andy, I am a recruitment consultant with 2+ years of experience. I develop the recruitment cycle from beginning to end, I on board new employees and assist with developing recuiting strategies. Awaiting your help Champ!! I am wondering if you could like have a small video tailored specifically for recruiters? Thanks a lot
121 2 . Reply
Dexter Faircloth . 2019-06-18
Hey Andrew! I'm a talent development Analyst. I source candidates, manage a HR platform, and also QA. Can you help me quantify?
121 2 . Reply
Jean Brooks . 2019-05-10
Hi Andy

I am here watching you. Tube with you

121 2 . Reply
Sarah S . 2019-05-09
Hi Andy. Bootcamper here. What if I am an intern for only 5 or 6 months and I did market research to do a competitor analysis but I have not received any information on how it helped her rebrand the company. Or that I created advertising one pages that she gives to perspective clients before they donate money to the non profit company. Or that I look seedy hey competitor website to compare what she does not have to generate more traffic to the website? I do not have numbers for any of these
121 2 . Reply
Engineer Mujeeb . 2019-04-29
Hi Andrew.I never got an interview call through my resume last one half year. I saw 4 videos about resume on your channel.but I didn’t see anything about a civil engineer (there is something related ).can you please help me go out from this
121 2 . Reply
saif ahmad . 2019-04-24
hi Andrew, I am from India can you let me know about valuable 8, do I explain about these points in the same order you explained in the video or just mentioned the 8 tips and if you can elaborate about point 5 and 6.
121 2 . Reply
Shawanda Dunagin . 2019-02-26
Hi Andrew, I'm having a really tough time with my resume. I'm constantly rewriting and updating it because I'm not getting any results. I'm having trouble changing my resume from a skill and tasked based resume to an accomplished and benefits one. I work with a Major University as a Graduate program support Coordinator. My duties are mostly admitting, advising, registering, students. I also have several responsibilities as it relates to Faculty and department support. How do I change this into an accomplished resume? Thank You
121 2 . Reply
Rylee Rich . 2019-02-13
I’m an assistant manager at a clothing company and my store manager is about to get promoted . So I’m ready to take the next step and go for the store manager position. Since I’m a internal candidate and our store is unique and only one of a kind concept been there since we opened the store . I’m just a little nervous as I think most people are during these interviews. Specially our new district manager just got hired herself . So thank you for these videos . It’s teaching me to think about how I impacted the company growth and how I impacted Cost reduction . If any other tips let me know . Love your videos . Here’s a true story I watched your first video when I went for this job interview for assistant manager and I got it . Now a year later watching again and going for store manager . Just want to say thanks again .
121 2 . Reply
James Palmer . 2019-01-17
I don't have experience in any of these areas because I've never been given those responsibilities. I guess I'm just screwed.
121 2 . Reply
J. Joann Booker . 2018-12-06
Hi Andy - Firstly, I have subscribed to your channel. Secondly, I am a National Media Specialist. I am trying get out of the specialist role into more of a managerial role. I am not sure HOW to say that on my resume. Help!
121 2 . Reply
obasi baron . 2018-11-02
hy andrew just saw your videos for the first time and just want to say good job
am writing an application for a bartender in a local bar/hostel but i dont know how to start to application([email protected])
121 2 . Reply
Aleksei SARAPULTCEV . 2018-10-29
Hi, Andrew! Thank you for sharing your experience! I would like to ask your advice: I am just starting my career and work as marketing assistant in Total. I am also in my second year of dual master degree Sciences Po Paris and Moscow Institution of international relations. I wish to get international work experience. Which tips can u share for graduating student? Thank you in advance! Have a great day:)
121 2 . Reply
Angel Sepulveda . 2018-10-24
Hey Andrew, I just found your videos and love the way you explain all the great content. I work as IT support. I'm stuck with being in support, trying to get higher position but they want experience. What would you recommend?
121 2 . Reply
Fadzrul Syahir . 2018-10-02
I really loves your video but i think to make it more attractive you can put a number and point when you say 'number one'. It gives us a little mind preparation before you elaborates the point.
121 2 . Reply
Mostafa Hussen . 2018-09-24
Hi Andi. I'm a QA Software Tester with only three months of an internship experience. I followed your 8 tips and I cantnot think of a way to make my resume stand out.
121 2 . Reply
Hi Andrew, I like all your videos and I have subscribed in your channel. I just want ask you about my situation. I am writing my CV and I am facing a small problem while writing my profile. I have worked as a salesman for more than one year and after that 6 months as CRM and my last job was sales manager. How can I quantify the total amount of revenue that I have generated!? And should I mention the number of the client that I was dealing with as Client Relationship Manager? Should I have proof for all of that? Lastly, is it ok to use ( I, me, my..) and how long should the profile be!? Thanks in advance .
121 2 . Reply
Romancia McShay . 2018-09-05
Hi Andy,

First, love your videos. I am the like the "google Youtube queen" when it comes to gathering information and I must say I have not come across ANY forums or videos that are in depth as yours. So for this, im very appreciative.

Although, it too late to recieve a prize( yet from you lessons you state Never to assume haha), I hope its not to late to recieve a response.

I work it IT; mostly call centers, helpdesk, desktop support. Basically, more in line with customer service. Its been six years in the feild and im worrying how i can boost my resume to reflect traits and value to become a manager or get involved in cyber security without mention day to day tech jargons that most it resumes fall under....

Any tips?
121 2 . Reply
Brian Borden . 2018-08-24
I am about to do an interview for Area Shift Supervisor. I am now a production supervisor at the same company I have been there for 22 years I filled out a resume and let my manager that is fixing to leave to go to another plant in the organization I had the numbers of two different projects that I have saved money one of them was over $26, 000 a year the other ones are probably $3,000 or $4,000 a year. So when he help me with my resume he wanted to take that out and just put I have saved money through several projects that Ihave done for the company. What do you think
121 2 . Reply
Aisha Mahmoud . 2018-08-20
Hey Andy, I am a mechanical engineer with multidisciplinary background (ElectroMechanical). I've graduated a year ago and worked as an English teacher for a year as part of giving back to society (Japan). I want to work as Engineer now, but I am not sure how to set this on my resume without making the recruiter dismiss me. Also, I am not very sure how to apply those tips on internships I've done as an engineer?
121 2 . Reply
Renee Thornton . 2018-08-13
I am an educator; high school English. I don't see any of those 8 tips being relevant to my work except maybe process efficiency, but that would be very broad and not tailored to teaching.
121 2 . Reply
Gwendoline King . 2018-07-26
Excellent tutorial! Thank you very much!
121 2 . Reply
E S Sanjay Kumar . 2018-07-02
Hi Andy, I am a Professional with 25 years having worked in the Manufacturing and Supply Chain functions of predominantly Automotive sector MNCs. My Current title is General Manager - Supply Chain Operations. Now how do I quantify my contributions?
121 2 . Reply
Bruce Wee . 2018-06-29
May i know what type of fonts you are using? pls tell me
121 2 . Reply
Lippon choudhury . 2018-06-19
Bro, tell from education prospective
121 2 . Reply
M LBF . 2018-06-12
Not as applicable as I had hoped for QA that was laid off from oil&gas
121 2 . Reply
Pranali Saharkar . 2018-06-11
Hi, Andrew. I am a database developer with 2 years of experience.My company was a medium sized company over 200 employees.Now i am looking out for a new job in the same field as soon as possible.Can you help me with career highlights option? wherein i think if you are awarded with some certifiacte by your company that goes in this section but such a case is not with me .I was not awarded with anything.Instead i used to participate in various events and give some suggestions if possible.
Can you tell me what can i write in this section.That would be a great help from your side. And can i send you my resume on your email id? Please send in your email id.Waiting eagerly for your reply?
121 2 . Reply
Sophie's TV Channel . 2018-05-18
Hey Andy, how do I quantify. Commercial Real Estate Researcher? I am applying for a educational tours sales position?
121 2 . Reply
Badr Aziz . 2018-05-12
Hi Andy, thank you for your video. I wanted to ask you that i worked for a Non-profit organization as a Finance Intern. And my duties / responsibilities were as follows:

•Monitored and reconciled Accounts Payable activities associated with reported needs from 8 camp delegations globally
•Performed debit, credit and total accounts on spreadsheets/databases, using specialized accounting software
•Gained expertise in invoice coding, budgeting and schedule reconciliation on various spreadsheets

I was hoping if you could help me in quantifying this and to show i made an impact while i worked here. Any suggestion / recommendation would be great.

Thank you.
121 2 . Reply
oscar Gabi . 2018-05-03
Hey Andy thanks 4 ur great job
My job : Seller in Butcher shop
Help please ?
121 2 . Reply
Jekaterina Jefimova . 2018-05-02
Andy, thank you for interesting vebinar. If I am as a research scientist had suggested to use more effective method to measure harmful substances, and then implemented it in use in our laboratory . How to better write it on? (the method were more accurate and fast, reduced costs, were effecient) Am i now optimizer of the method?
121 2 . Reply
Jason Layne . 2018-04-04
I have a weird gap in my work history where I elected to assist my mother was feeling poorly. During that same time I Took the opportunity to explore a private company by Personal training and preparation. How do I best represented in cover letter and resume
121 2 . Reply
Zori Dee . 2018-04-01
Hi Andrew! Just recently found out your profile and love it, great advice! I am 26 years old PhD student (linguistics and communication), but I am working in customer service to cover my university fees and to gatter some work experience. I work in aviation (flight attendant) however I have no interest in aviation whatsoever. My goal is academic career or some kind of coaching, consulting or learning management. any tips how i can apply for any of those positions? I am young, my education is pretty high but only 2years of customer service experience.
121 2 . Reply
Tate David Besso . 2018-03-27
Hi Andrew, I work on a team of five people so the work is divided evenly 20% each. As an individual contributor my numbers do not sound high or strong compared to competitors. Would I add something like "Contributing team member to resolving/answering/investigating/researching XX number of cases per week?"
121 2 . Reply
Timothy Vick . 2018-03-16
Ok Andrew...here is what I am. I hope you're up for a challenge.
I'm a 41yo non professional. I've held many different types of jobs of short term employment (most less than a year) over the last 20 years with large gaps in verifiable employment experience. My aggregate skills are mostly in physical labor like concrete and construction with small family business companies (my family and others). My goal is to get a state job with Cal-trans (California road maintenance department)

PS. How can I add relevant courses from "the great courses" to my resume? (They don't have certifications but the instructors are very highly credentialed)
121 2 . Reply
Tiffany King . 2018-03-14
Hi Andrew! I don't know if I will win your contest! I'm an elementary teacher with 18 years of teaching experience. I have taught first and second grade. I am now looking in to going back to the corporate training world. I was in it for roughly three years before becoming an educator. How can I quantify? I do not teach a testing grade - so I can't speak to those numbers at all. I know I am having difficulty conveying my strengths as I try to leave education and go back to the corporate world.
121 2 . Reply
Cari Day . 2018-03-14
Hi Andy,
I'm a Sales support coordinator. I don't call on the customer, nor do I make the sales. - So I don't fall under 1. Revenue growth, 2. brand awareness, 3. customer attraction, 4. customer happiness, 5. company growth 6. employee satisfaction, or 7. Cost Reduction
Maybe Processes efficiency.. but that might be a stretch.
121 2 . Reply
Rhoda Ross . 2018-03-09
Hi Andrew, I am a 53 year old middle school teacher who is looking for a corporate or health care training position. I am a certified Laughter Yoga teacher (I teach people to be happy on purpose while improving their health and building relationships) I am also a HeartMath trainer. HeartMath empowers business/corporations with a resilience-based program with over twenty years of published peer reviewed research. These on the spot tools and technology, equip employees to thrive in the midst of chaotic situations. It enables one to harness the power of the heart to boost energy, mental clarity, and peek personal performance.
I can see how I can apply the 8 needs of a company to my resume. Here is my two issues, what job titles should I apply for? It seems like many jobs in healthcare want even the marketer or educator in the organization to be a nurse. What corporate titles should I apply for?
121 2 . Reply
Celia Duggan . 2018-03-02
Hi Andy: I have been a banker for many years and I looking to change my career to being a office administrator assistant. I am having trouble quantifying my skills. Can you help me please. thanks
121 2 . Reply
billy lo . 2018-03-01
Hey Andy, I am a supervisor in a call center, managing a team of collection representatives. In short, my team takes payments and sets arrangements for customers. Please show me a way I can quantify getting leads or achieve customer attraction.?
121 2 . Reply
alexandra florina florea . 2018-02-28
Hi, Andy! Great video, thanks for posting! I sent you an email containing some questions about my CV a few days ago. Could you please, answer me when you have time? It would mean a lot to me. Thank you very much!
121 2 . Reply
Amr Abdalla . 2018-02-28
HI Andy. I liked your video so much, you promised to help anybody for free,, need to know how to download your ebook also I want to show you my cv to advise any needed changes.... Can you
121 2 . Reply
Reeta Pandey . 2018-02-28
Hello Andrew. have 20 years of experience in leading bank as operations officer, I want to know how prove myself in that terms of revenue for employers.
121 2 . Reply